Most Recent Articles

Jun, 16

Optimizing Telecommunications Expenses Through Deep Dive Analytics

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Apr, 9

UCaaS Rapid Deployment COVID-19

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Mar, 12

Manage Security and Compliance in Public Cloud

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Optimizing Telecommunications Expenses Through Deep Dive Analytics
Tuesday, June 16, 2020 4:57 PM

Optimizing Telecommunications Expenses Through Deep Dive Analytics

Tuesday, June 16, 2020 4:57 PM
Tuesday, June 16, 2020 4:57 PM

How do organizations maximize functionality while minimizing cost?

                  IMPROVE                            DECREASE          

                  Bandwidth                            Cost

                  Security                                Complexity

                  Redundancy                       

                  Customer Experience

                  Call Quality

                  Ease of Use

                  Features

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UCaaS Rapid Deployment COVID-19
Thursday, April 9, 2020 10:18 AM

UCaaS Rapid Deployment COVID-19

Thursday, April 9, 2020 10:18 AM
Thursday, April 9, 2020 10:18 AM

Organizations are rapidly equipping their workforces to productively work from home.   Cloud meetings and team collaboration solutions are the most sought after telecommunications technologies right now for our clients’ IT leaders.  The demand was already trending toward collaboration solutions, but now we are seeing a spike in demand to enable remote working, video and voice meeting solutions. Cloud meetings and team collaboration services allow organizations to abide by the homebound safety measures and enable employees to keep working productively and students to keep learning. 

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Manage Security and Compliance in Public Cloud
Thursday, March 12, 2020 10:44 AM

Manage Security and Compliance in Public Cloud

Thursday, March 12, 2020 10:44 AM
Thursday, March 12, 2020 10:44 AM

Every business leader should consider their organization to be under attack from hackers, criminals, competitors and even foreign governments. We’ve heard the publicized stories…and we know many more breaches occur than are publicized…another retailer, financial institution or healthcare company has been compromised and the private information of customers or employees has been stolen. The financial and reputational repercussions for a company can be enormous. It is no wonder that as organizations embrace the public cloud or multi-cloud strategy to run their critical applications, security and compliance remain top concerns.

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Conversion to SD-WAN: Network Security’s Top Concern
Tuesday, January 7, 2020 2:46 PM

Conversion to SD-WAN: Network Security’s Top Concern

Tuesday, January 7, 2020 2:46 PM
Tuesday, January 7, 2020 2:46 PM

Security is the top concern for most organizations updating their wide-area networks (WANs)…other concerns include ensuring high-performance connectivity to branch offices and managing escalating costs associated with traditional connections such as MPLS.

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Is Artificial Intelligence right for my Contact Center?
Thursday, October 31, 2019 1:49 PM

Is Artificial Intelligence right for my Contact Center?

Thursday, October 31, 2019 1:49 PM
Thursday, October 31, 2019 1:49 PM

Artificial Intelligence is an emerging technology that spans business, academia, and everyday life…And yet as prevalent as it now is, it is often mischaracterized, misunderstood, and overpromised.  So when we ask the question, “Is A.I. right for my Contact Center?” the answer is often … “It depends.”   

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